We offer a wide range of trainings that meet technical and soft skill needs. Our approach to facilitation is to customise the course content to meet client specifications. For inquiries, email This email address is being protected from spambots. You need JavaScript enabled to view it.
The following courses are on offer:
| Business Writing Courses |
Customer Service Courses |
- Minute Taking
- Proposal Writing
- Narrative Report Writing
- Analytical Report Writing
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- Customer Service Management
- Complaint Management And Managing Difficult Customers
- Customer Relationship Management
|
| Marketing Courses |
Executive Assistants Courses |
- Marketing Foundations
- Social Media Management
|
- Ettiquette and Office Management
- Executive Assistant's Skills
|
| Health And Safety Courses |
Human Capital Resource Courses |
- Health and Safety Foundations
- Fire Safety Foundations
- First Aid Training
|
- HR For Non-HR
- Zambian Labour Laws
- Managing Human Resource For Small Businesses
|
| Garduate Courses |
Finance Courses |
- CV Writing Skills
- Job Search Skills
- Interview Skills For Candidates
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- Accounting For Home Businesses
- Finance For Non-Finance Managers
- Financial Modeling In Excel
|
| Management Courses |
Essential Soft Skills Courses |
- Coaching Skills For Managers
- How To Build A Cohesive Team
- How To Manage A Team For The First Time
- Managing Your Team’s Performance
- Managing A Sales Teams
- Leadership Training
- Strategic Planning
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- Critical Thinking Strategies
- Problem Solving Strategies
- Time And Task Management Strategies
- Emotional Intelligence Strategies
- Decision Making Strategies
- Supervisory Skills
- Coaching Session
|
| Wellness Management Courses |
I.T. Service Management |
- Workplace Harassment
- Stress Management
- Conflict Resolution
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- ITIL ® Foundation V4
- I.T. Service Management – COBIT® 5
|
| Microsoft Office Courses |
Microsoft Courses |
- Basic and Intermediate Excel
- Advanced Excel
- Basic And Intermediate PowerPoint
- Advanced PowerPoint
- Basic And Intermediate Publisher
- Basic And Intermediate Word
- Advanced Word
|
- Microsoft Server
- Microsoft Exchange Server
- Microsoft Certified Solutions Developer C#
- Microsoft Active Directory
- Microsoft Certified Systems Administrator
- Microsoft Project Management
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| Sales Personnel Training |
Project Management |
- Lead Prospecting, Nurturing And Closing Techniques
- Negotiation Skills
- Sales Pitch Presentation Skills
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- PRINCE2 ® Foundation
- PRINCE2 ® Practitioner
- The Project Life Cycle
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| Public Speaking Courses |
Team Building Facilitation
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- Presentation Skills
- Train The Trainer
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- Indoor Facilitation
- Outdoor Facilitation
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