Training

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Training Solutions

We offer a wide range of trainings that meet technical and soft skill needs. Our approach to facilitation is to customise the course content  to meet client specifications. For inquiries, email This email address is being protected from spambots. You need JavaScript enabled to view it. The following courses are on offer:

 Business Writing Courses  Customer Service Courses
  • Minute Taking
  • Proposal Writing
  • Narrative Report Writing
  • Customer Service Management
  • Complaint Management And Managing Difficult Customers
  • Customer Relationship Management
 Marketing Courses  Executive Assistants Courses
  • Marketing Foundations
  • Social Media Management
  • How To Manage The Office
 Health And Safety Courses  Human Capital Resource Courses
  • Health and Safety Foundations
  • Fire Safety Foundations
  • First Aid Training
  • HR For Non-HR
  • Zambian Labour Laws
  • Managing Human Resource For Small Businesses
 Garduate Courses  Finance Courses
  • CV Writing Skills
  • Job Search Skills
  • Interview Skills For Candidates
  • Accounting For Home Businesses
  • Finance For Non-Finance Managers
  • Financial Modeling In Excel
 Management Courses  Essential Soft Skills Courses
  • Coaching Skills For Managers
  • How To Build A Cohesive Team
  • How To Manage A Team For The First Time
  • Managing Your Team’s Performance
  • Managing A Sales Teams
  • Critical Thinking Strategies
  • Problem Solving Strategies
  • Time And Task Management Strategies
  • Emotional Intelligence Strategies
  • Decision Making Strategies
 CISCO Courses  I.T. Service Management
  • CCNA Routing and Switching
  • ITIL ® Foundation
 Microsoft Office Courses  Microsoft Courses
  • Basic and Intermediate Excel
  • Advanced Excel
  • Basic And Intermediate PowerPoint
  • Advanced PowerPoint
  • Basic And Intermediate Publisher
  • Basic And Intermediate Word
  • Advanced Word
  • Microsoft Server
  • Microsoft Exchange Server
  • Microsoft Certified Solutions Developer C#
  • Microsoft Active Directory
  • Microsoft Certified Systems Administrator
  • Microsoft Project Management
 Sales Personnel Training  Project Management
  • Lead Prospecting, Nurturing And Closing Techniques
  • Negotiation Skills
  • Sales Pitch Presentation Skills
  • PRINCE2 ® Foundation
  • PRINCE2 ® Practitioner
  • The Project Life Cycle
 Public Speaking Courses  Team Building Facilitation
  • Presentation Skills
  • Train The Trainer
  • Indoor Facilitation
  • Outdoor Facilitation

Get in touch

Villa 50, Millenium Village Complex,

Birdcage Walk, Lusaka.

This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.

(260) 211 259101

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